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customer service

4 Solid Reasons Why Consistency Is Key

Posted on May 17th, 2015 by Regina Neenan

Content marketing provides a host of benefits for sales, marketing, and customer service. But even the best content won’t affect your audience if your message isn’t uniform and delivered on a dependable schedule. Consistency legitimizes a company in the eyes … Read more.

Tags: consistency, content, Content Marketing, customer service

4 Ways Free Content Pays for Itself

Posted on April 26th, 2015 by Regina Neenan

Have you ever clicked a link to what seems like an interesting article, only to click away in annoyance because it demanded personal information before you were allowed to read it? On the other hand, you’ve probably also willingly supplied … Read more.

Tags: Content Marketing, customer service, free content, marketing material

How You Can Benefit from Customer Feedback

Posted on September 18th, 2014 by Regina Neenan

While every business loves their customers, we often fear their feedback. What if they weren’t completely satisfied? What if they leave an angry comment? And worse, what if a potential customer sees the criticism and it drives them away? Although … Read more.

Tags: b2b customer service, customer feedback, customer satisfaction, customer service, reviews, testimonials, website

Don’t be a “Me Too” Business — Stand Out

Posted on August 28th, 2014 by Regina Neenan

As a small to mid-sized business, dealing with competitors can be tough. But your approach to dealing with competition can determine whether your business fades into the background and loses profit, or is set far ahead of others in your … Read more.

Tags: b2b best practices, b2b competition, B2B content marketing, B2B marketing, customer service, networking, small business

Are B2B Customers Really Influenced by Online Feedback?

Posted on May 27th, 2014 by Regina Neenan

A: Absolutely: B2B customers are influenced by online feedback. B2B customers are usually short on time, so anything from a bad review to a slow response time to their emails or other inquiries can send customers packing and off to … Read more.

Tags: B2B marketing, customer service, feedback, social media

This Valentine’s Day, Proven Systems Loves …

Posted on February 13th, 2014 by Regina Neenan

Tomorrow is Valentine’s Day, the day when people all over the world express their feelings for the people they love! Here at Proven Systems, we feel a lot of love, too — love for the amazing clients we are so … Read more.

Tags: customer service, Proven Systems, relationship building

Don’t Forget Your Customers, and They Won’t Forget You

Posted on October 24th, 2013 by Regina Neenan

If your business were a restaurant, would it be the kind of restaurant where the waiter checks in to make sure your patrons are enjoying their meal … or would it be the kind of restaurant where once they get … Read more.

Tags: corporate blog, customer service, email newsletter, eNewsletter, top-of-mind

Are Your B2B Communications Missing the Mark?

Posted on April 4th, 2013 by Regina Neenan

Companies place substantial emphasis on the customer experience — and they should. After all, happy, satisfied customers are the lifeblood of a successful organization. Some businesses go to great lengths to develop intuitive customer interfaces with their products. But many … Read more.

Tags: B2B communication, B2B marketing, customer service

Smart Content Marketing Supports Many Departments

Posted on November 5th, 2012 by Regina Neenan

Separate but equal. The traditional business model keeps sales, marketing, and customer service in independent, exclusive departments. Each operates in its own silo, and there’s little need for crossover and collaboration among the three. The advent of the Internet and … Read more.

Tags: customer service, marketing department, sales department

Does Social Media Marketing Work for B2B?

Posted on March 26th, 2012 by Regina Neenan

It may seem strange that something as seemingly free-spirited and ever-changing as social media can have tangible B2B marketing results including a solid ROI. But two of marketing’s core components are education and customer service — each of which is … Read more.

Tags: B2B, branded content, Content Marketing, customer service
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Corporate Office:
1044 W. Drake Road, Suite 202
Fort Collins, CO 80526

800-720-5398 | 970-223-6565
Fax: 970-206-0542

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  • About
    • Client Ratings
    • Concept
    • Endorsements
    • Results
    • Team
  • Services
    • Active Blogs
    • Email Newsletter Production & Design Services
    • Social Media Content
    • Opt-In Email List Brokerage
    • Pay-for-Performance Sales Lead Generation
    • Email Software Platform with Marketing Support
  • Gallery
  • FAQ
  • Contact
  • Get Quote