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b2b customer service

Constantly Communicate through a Company Blog Program

Posted on March 6th, 2015 by Regina Neenan

How do you close a sale? For Pro Sports MVP Entertainment & Promotions, a full-service marketing firm that provides sports and entertainment personalities for events and promotions, the key is providing the best customer service possible — even before a … Read more.

Tags: B2B blog, b2b customer service, blog, blog program, client satisfaction, client success, customer engagement

How You Can Benefit from Customer Feedback

Posted on September 18th, 2014 by Regina Neenan

While every business loves their customers, we often fear their feedback. What if they weren’t completely satisfied? What if they leave an angry comment? And worse, what if a potential customer sees the criticism and it drives them away? Although … Read more.

Tags: b2b customer service, customer feedback, customer satisfaction, customer service, reviews, testimonials, website

Q: How can I retain more B2B customers?

Posted on September 15th, 2014 by Regina Neenan

Lead generation is extremely important, and eNewsletters offer many powerful ways to create those qualified leads. But retaining your current B2B customers is just as important — and can be much more of a challenge. To maintain your loyal customers’ … Read more.

Tags: b2b business, b2b customer service, customer retention, customer retention tool, Lead Generation

Newsletters Keep Information in the Pipeline

Posted on September 8th, 2014 by Regina Neenan

If you need any type of pipe, valve, or fitting, call The Macomb Group. This growing company has offices spreading from Tennessee to its headquarters in Sterling Heights, Michigan. Since the company opened in 1977, the business has transformed and … Read more.

Tags: b2b business, b2b customer service, B2B marketing, B2B marketing tactics, B2B newsletter, eNewsletter

Are You in “Communication Debt”?

Posted on June 23rd, 2014 by Regina Neenan

You might know the term technical debt: In software development, it refers to putting off correcting a flaw in software to speed up product release. The “debt” is the time you borrow, compounded by the costly consequences of not fixing the … Read more.

Tags: b2b customer service, branding, communication, company goals, company message
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Corporate Office:
1044 W. Drake Road, Suite 202
Fort Collins, CO 80526

800-720-5398 | 970-223-6565
Fax: 970-206-0542

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  • About
    • Client Ratings
    • Concept
    • Endorsements
    • Results
    • Team
  • Services
    • Active Blogs
    • Email Newsletter Production & Design Services
    • Social Media Content
    • Opt-In Email List Brokerage
    • Pay-for-Performance Sales Lead Generation
    • Email Software Platform with Marketing Support
  • Gallery
  • FAQ
  • Contact
  • Get Quote